Contact Us

Head office:
+34 971 22 19 79

Support 24/7:
Spain:  +34 971 01 63 33
UK:      +44 203 769 7483
US:       +1 954 239 58 45

OmniAccess S.L.

Parque Tecnológico ParcBit
Calle Blaise Pascal s/n
Edificio W, 2ª planta
07121, Palma de Mallorca
Baleares, Spain


Work with us

"Strength lies in diversity"

At OmniAccess we sure are a diverse bunch, with varying nationalities, skills and interests. With us you will find everything from university lecturers, professors with expertise in varying fields of communication, engineers with backgrounds in shipbuilding, an ultra marathon runner, certified yachtmasters, an accountant that heads the local astronomy club, recently return to work mums, several doctorates, and even a former rally driver that raced alongside the likes of Carlos Sainz.

Working at OmniAccess means doing what you love, whether that be maritime or satellite communications, system development, client assistance, or traveling to exotic locations to work on unique projects or luxurious megayachts.


Internships

...aka. our new entry-level position"

You will not be competing against Owen Wilson or Vince Vaughn for a full time spot here, nor fetching coffees, changing ink cartridges, dusting tables .. The truth is we don't really care if your mama thinks you got unbelievably skills, but what we do care about is that you are interested in what we do, show some initiative, and willing to listen and learn.

This is not a part-time temp job disguised as an internship, we really are looking to grow individuals into various entry-level positions.

OmniAccess is expanding at a rate of knots (pardon the nautical pun), and we are on the look out for new interns that have this flare for maritime communications. If this is you, then congratulations, you are now a step closer!

 


Available Jobs

"Grow with us"

 
 

Full Stack Developer

Position: Full Stack Developer

Location: Palma de Mallorca

Tasks:

    • Specification and development of the products
    • Testing and validation of the products
    • Product innovation

     

Required skills

  • Technology passionate 
  • Networking and IT systems background
  • At least one computer programming language (guru level)
  • At least two years previous experience in similar positions
  • Self-driven problem solver
  • Capacity and willingness to learn new technologies
  • Capacity to work within an awesome team

 

Additional skills

  • English written and spoken
  • Satellite networks background
  • Network management systems
  • Agile methodologies
  • Mobile apps and AV systems
  • Service-based distributed systems
  • Coffee-lover and open-minded

 

Technologies we normally use (not restricted to...)

  • Python
  • Django, Django REST framework
  • PostgreSQL, MongoDB, InfluxDB
  • Go
  • CSS, javascript, jquery
 

Field Engineer

Position: Field Engineer

Location: Palma de Mallorca

Tasks:

As part of our international team of installers, you will need to travel to install and commission onboard IT networks and VSAT systems. Although around 85% of the installation jobs are in Europe, you are required to travel all over the world if needed.

  • Installation of marine stabilized parabolic antennas like SeaTel, Orbit, Intellian, KNS, etc.
  • Trouble shooting and repair of the antenna components
  • Cable runs and patch work
  • Physical installation of network components like modems, routers and switches
  • Basic configuration and troubleshooting of the network components
  • Document the installation with a report, network diagrams and photos
  • Installation and maintenance of teleport infrastructure

 Profile:

  • Good command of English (written & verbal)
  • Good communication skills with a client-focused attitude
  • Ability for logical thinking and systematic trouble-shooting
  • We would prefer candidates with a strong background in a relevant subject (Electrical Engineering, Telecommunications Engineering, Satellite engineering, IT/Networking or computers/programming).
  • The ideal candidate would have experience in one or more of the following fields:
    • Practical “hands on” knowledge of IT networking concepts & fundamentals (routing, switching, wireless networking) at least at the level comparable to the Cisco CCNA certification. Familiarity with more advance subjects like VoIP & security would be a pro.
    • Experience with operating and/or installing iDirect satellite networks (or comparable technologies)
    • Experience with installing and/or operating stabilized satellite antenna systems (such as Seatel, Orbit, KNS, Intellian)
    • General RF knowledge (radio communication links, RF engineering, antennas, link-budgets, microwaves etc.)
    • Experience with the major Microsoft OS’s and applications (Exchange etc.)
    • Experience with Linux operating system
    • Affinity with the maritime aspects would be a pro
  • Resident or citizen of a EU country, able to start immediate employment by OmniAccess in Spain without requiring any visa or work-permit
  • Holding any iDirect/SeaTel/Orbit/Intellian/KNS training certificate would be a plus
  • Willing to work outside normal hours and willing to travel
  • Willing to relocate to Palma de Mallorca
  • Willing to participate in internal and external training courses

 

NOC Support Engineer

Position: NOC Support Engineer

Location: Palma de Mallorca

Tasks:

As part of our international team of support engineers, you will be responsible for handling Tier-1 support calls coming from our customers, which can be located anywhere in the world. Our engineers are expected to solve issues that may include: Specific satellite-related problems

  • Stabilized antenna issues
  • Generic RF issues (cabling, interference etc.) right down to VoIP & networking problem
  • Onboard application issues

From our main Teleport site in Palma de Mallorca, you will have access to an extensive IT & monitoring infrastructure, including advanced Remote Access & reporting systems as well as analysis tools. The team will work in shifts according to an around the clock roster. All calls are processed in a ticketing system.

The objective of our support-mission is that 80% of the incoming calls should be able to be resolved by the support engineers on duty. In case of very specific & complex problems, a case may be escalated to one of our Tier-2 specialists.

  

Profile

  •  We would prefer candidates with a strong academic background in a relevant subject (Telecommunications Engineering, Satellite engineering, IT/Networking or computers/programming).
  •  Excellent command of English (written & verbal)
  •  Strong communication skills with a client-focused attitude
  •  Ability for logical thinking and systematic trouble-shooting
  •  The ideal candidate would have experience in one or more of the following fields:
  • Practical “hands on” knowledge of IT networking concepts & fundamentals (routing,  switching, wireless networking) at least at the level comparable to the Cisco CCNA certification. Familiarity with more advance subjects like VoIP & security would be a pro.
  • Experience with operating and/or installing iDirect satellite networks (or comparable technologies)
  • Experience with installing and/or operating stabilized satellite antenna systems (such as Seatel, Orbit, KNS, Intellian)
  • General RF knowledge (radio communication links,  RF engineering, antennas, linkbudgets, microwaves, etc.)
  • Experience with the major Microsoft OS’s and applications (Exchange etc.)
  • Experience with Linux operating system
  • Affinity with the maritime aspects would be a pro
  • Willing to participate in internal and external training courses (Cisco CCxx, iDirect, Seatel…)

 

 

Linux System Administrator

Position: Linux System Administrator

Location: Palma de Mallorca

Tasks:

We are looking for a passionate person for technology and systems. A system administrator with a good developer base or a developer with a good system administration base. A person with initiative and who likes challenges.

The key tasks to develop will be:

  • Infrastructure and system architecture
  • Infrastructure and systems monitoring
  • Development and implementation of processes and tools that reduce the barrier between the development team and systems
  • Maintenance and automation of the infrastructure (check and updates of software, backups, etc.)
  • Development of new projects in the infrastructure and projects team
  • Third level incident response about the systems

Requirements:

  • Experience as system administrator and/or developer
  • GNU/Linux system administration
  • Configuration and deployment tools (Ansible, SaltStack, Chef, Puppet,…)
  • Experience with virtualization environments (VMWare, KVM, Open vSwitch)
  • Experience with applications and cloud platforms (AWS, GCP, OpenStack, Azure,…)
  • Programming and/or scripting (Python, PHP, Go,…)
  • Usage experience of control version systems (Git, SVN,…)
  • Relational and non-relations data base administration (MySQL, PostgreSQL, MongoDB,…)
  • Experience with monitoring tools (OpenNMS, Zabbix, Cacti, Nagios, Prometheus, ELK,...)

We also value:

  • Windows AD knowledge
  • Networking knowledge
  • Experience in application development

Don’t worry if you do not cover all of the requirements: we value your will to learn, your motivation and your capacity to work independently.
Are you over qualified? Send us your CV anyway! We would love to interview you!

Customer Relations & Sales Support

Position: Customer Relations & Sales Support

Location: Palma de Mallorca

Tasks:

The sales support / customer relations representative will provide information to customers in response to inquiries about products and services, in addition to assisting the sales team on the sales process and account management tasks.

Some of the key responsibilities include:

  • Professionally handle incoming requests from customers and ensure that issues and requests are resolved both promptly and thoroughly.
  • Recommends potential products or services to management by collecting customer information and analysing customer needs.
  • Responsibility for client communications, conflict resolution, and compliance on client deliverables and revenue
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains, creates and updates customer records, leads, campaigns, opportunities and offers in the CRM (Customer Relationship Management) system.
  • Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer where applicable on the future contacts and document interactions through contact tracking.
  • Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Responding to and following up sales enquiries using appropriate methods.
  • Help the sales and project team in the preparation of proposals, quotes and budgets.
  • Follow-up sales cycle until the deliverables are successfully provided to the end customer
  • Working closely with the account & project managers in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
  • Providing two-way communication between the client and team, to provide strong team representation and set proper client expectations.

Requirements

  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Demonstrated passion for excellence with respect to treating and caring for customers.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Sales oriented.
  • A pleasant, patient and friendly attitude.
  • Strong detail orientation and communication/listening skills.
  • Likes working as part of a team
  • Good IT skills
  • Knowledge/experience in Microsoft Dynamics CRM and Microsoft Navision would be a plus
 

Account Manager “farmer”

Position: Account Manager "farmer"

Location: Palma de Mallorca

Tasks:

The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.

Some of the key responsibilities include:

  • Meeting sales objectives with existing accounts.
  • Planning and managing personal business portfolio according to an agreed market development strategy.
  • Responsibility for all client communications, conflict resolution, and compliance on client deliverables and revenue.
  • Recording of commercial activity in the appropriate management system.
  • Responding to and following up sales enquiries using appropriate methods.
  • Working closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
  • Providing two-way communication between the client and team, to provide strong team representation and set proper client expectations.

Requirements

  • Excellent command of English (written & verbal)
  • Strong communication skills with a client-focused attitude
  • Proven Account Management skills required in order to maintain and enhance customer relationships
  • Undergraduate degree / HND equivalent
  • Commercial experience in IT / Telco related market
  • Ability to negotiate and liaise with prospects and customers.
  • Although not an absolute pre-requisite, we would prefer candidates with an academic background in a relevant subject (Telecommunications Engineering, Satellite engineering, IT/Networking or computers/programming).
  • Motivated, goal oriented, persistent and a skilled negotiator
  • Resident or citizen of a EU country, able to start immediate employment by OmniAccess in Spain without requiring any visa or work-permit
  • Available within 2 months
  • Willing to travel
  • Willing to relocate to Palma de Mallorca

 

Please send us your application to jobs@omniaccess.com

 

More coming soon...