Your vessel.
Our responsibility.
OmniAccess takes end-to-end ownership of your onboard connectivity, IT and security, so your captain, crew and guests experience seamless digital performance without anyone onboard needing to manage it. Proactive, expert-led, and always on.
Connectivity management
24/7 monitoring and proactive management of all satellite, LEO and hybrid network links
Onboard IT & cloud
UNITY platform management, cloud infrastructure, backups and onboard application hosting
Cybersecurity
Continuous threat monitoring, incident response and compliance management from our global SOC
The hidden cost of running technology at sea.
Managing complex maritime networks in-house is costly, resource-intensive, and increasingly risky. Here's what we hear from fleet operators every day.
No dedicated IT resource onboard
Superyachts and boutique cruise vessels rarely carry a full-time IT engineer. When something breaks, the ETO is pulled away from their primary role to troubleshoot connectivity and systems they weren't trained to manage.
Digital experience expectations are rising
Guests and owners expect flawless connectivity, streaming and communications regardless of location. A single poor experience during a charter can damage the vessel's reputation and affect future bookings.
Cyber threats targeting high-value vessels
"We had no idea there'd been an intrusion attempt until we ran a manual audit weeks later. By then, the window for response had long passed."
Unpredictable costs from reactive support
Emergency callouts, unplanned hardware replacements and ad-hoc specialist visits create cost volatility that's difficult to forecast, especially across a managed fleet or multiple vessels.
Peace of mind, built into every service.
THE MANAGED SERVICES DIFFERENCE
From reactive to proactive, by the numbers
24/7
SOC & VOC monitoring, no gaps
100%
Network uptime guaranteed by SLA
700+
Vessels actively managed worldwide
#1
Partner for connectivity, IT and cybersecurity
Issues are resolved before your crew notices them
Our TSC monitors every vessel around the clock, identifying and addressing connectivity and IT degradation proactively. By the time a problem could affect operations or guest experience, it's already been resolved.
No more ETOs pulled away from vessel operations to troubleshoot technologyCyber threats are contained before they reach the vessel
Our SOC runs continuous threat detection and monitoring across your onboard IT environment, identifying vulnerabilities and neutralising incidents long before they can escalate to a breach or disruption.
No more security incidents going undetected until it's too lateEvery guest and crew member gets a flawless digital experience
With OmniAccess managing your connectivity, network and applications end-to-end, performance stays consistent regardless of location, whether you're in a Med marina or mid-Atlantic. One partner, one point of accountability.
No more connectivity complaints affecting charter reputation or owner satisfactionOne contract replaces unpredictable support costs
A single managed services agreement consolidates monitoring, maintenance, hardware lifecycle and expert support into one predictable monthly cost — with SLA-backed performance guarantees and no surprise callout fees.
No more unplanned engineer visits or reactive costs that blow the annual budgetWhat’s included in our managed services
OmniAccess's TSC acts as the always-on technical backbone for your vessel, monitoring every satellite link, network path and onboard system in real time. Rather than waiting for a fault to be reported, our engineers proactively identify degradation and resolve issues remotely, often before anyone onboard is aware.
24/7 remote monitoring across all connectivity layers
Proactive fault detection and resolution
Carrier management across Starlink, OneWeb, GEO and 4G/5G
SLA reporting and performance reviews · Escalation to field engineers when required
Our NOC operates around the clock, monitoring the health and performance of your network across every vessel in your fleet. Rather than waiting for a fault to be reported, our engineers proactively identify degradation and resolve issues — often before the crew is aware anything has happened.
24/7 real-time network monitoring across all vessels
Proactive fault detection and remote resolution
Performance optimisation and bandwidth management
Application prioritisation and traffic policy enforcement
SLA reporting and regular performance reviews
24/7 Security Operations Center (SOC) with expert engineers in IT and OT cybersecurity to resolve your cyber incidents quickly and effectively and reduce operational disruptions.
24/7 Security Operations Centre
Cyber incident response
Threat detection & analysis
IT/OT security expertise
Risk mitigation
With dedicated support teams on hand to help monitor and manage your IT and OT networks, you can trust us to ensure your network works for you and you are guaranteed the highest Service Level Agreement (SLA).
Dedicated support teams
SLA-driven service delivery
Continuous service monitoring
Incident coordination
Performance reporting
GET IN TOUCH
Talk to our Managed Services team.
Whether you're evaluating solutions, planning a fleet upgrade or dealing with an urgent connectivity challenge, our team is ready to help.
Specialists covering superyacht, luxury cruise, research vessel and USV sectors
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