ABOUT OMNIACCESS

Pushing boundaries
to reach the
unreachable.

For over 20 years, OmniAccess has enabled the world’s most advanced vessel operators to stay connected, secure and ahead of what’s next. What began in Palma de Mallorca as an entrepreneurial team with a vision to transform maritime connectivity has evolved into a global leader in maritime digital solutions. 

Driven by innovation, technical excellence and a pioneering mindset, we push boundaries, embrace new possibilities and redefine what’s achievable at sea. Wherever our clients operate, we’re the trusted partner helping them move forward.

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Our Global Footprint

Global TSC & SOC — 24/7 operations across all time zones 

Field engineers in 60+ countries, on land and at sea

 Fully owned teleports and strategic PoPs worldwide 

24/7 multilingual customer support in every major maritime hub

OUR MISSION

The partner 
behind your
onboarding experience

Exceptional onboard experiences depend on technology that performs seamlessly behind the scenes. OmniAccess is the trusted partner behind the digital environment onboard, ensuring connectivity, security and operational continuity while enabling the experiences and services that define life at sea. 

We design, build and manage the complete digital ecosystem onboard, from connectivity and network management to cybersecurity, cloud, IT and IoT, unified through UNITY into a single intelligent platform that provides the visibility, control and resilience required to operate with confidence.

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Connected everywhere

We combine Starlink LEO, OneWeb, GEO VSAT and 4G/5G into a single intelligently managed connectivity layer, keeping your vessel online with no single point of failure, from the Mediterranean to the most remote ocean passages.

Multi-orbit, multi-network architecture

Carrier-agnostic, best link always selected

Global coverage including polar and deep ocean routes

Secure by 
design

From our in-house SOC and integrated UNITY firewall to GRC consultancy and compliance advisory, we protect every layer of your onboard digital environment, so your owners, guests and data are always defended.

24/7 certified Security Operations Centre

Integrated cyber protection via UNITY

IMO 2021 and IACS UR E26/E27 compliance support

Managed end-to-end

Our TSC, field engineers and managed services teams take full ownership of your vessel's digital infrastructure, from design and installation through to ongoing monitoring, maintenance and lifecycle management.

24/7 TSC across all time zones

Field engineers in 15+ countries

Single partner, full accountability

OMNIACCESS BY THE NUMBERS

Scale built over
15 years of commitment

1,900

Vessels

Actively monitored and managed through our Security Operations Centre.

1,500+

Employees part of Marlink Group

Across 30+ countries, people and infrastructure on every continent.

100+

Field service locations

Assuring Global coverage with fast, professional & cost-efficient installation & service.

24/7

Global support

TSC and SOC operations across all time zones, no gaps, no outsourcing.

150+

In house cybersecurity experts

5

Global SOC locations

20+

Years of maritime expertise across our founding and leadership team

37 Teleports & 19 Points of Presence

Backed by a global network of field service engineers and a world-class Network Operations Centre.

Certified 24/7 Security Operations Centre

Continuous monitoring, not outsourced, not shared.

Part of the Marlink Group

Global scale and resources behind a specialist premium brand.

WHY OMNIACCESS

Five reasons vessel operators choose us and stay with us

AT A GLANCE

20+ years premium maritime digital expertise
Connectivity, security, cloud and IT, one partner
In-house TSC and SOC, never outsourced
Part of the Marlink Group

01

20+ years of premium maritime expertise 

We've been building and managing digital solutions for superyachts, luxury cruise and research vessels longer than most of our competitors have existed. That depth of experience means we understand the operational realities, guest expectations and crew challenges that generic technology providers simply don't, and we build that understanding into everything we do.


02

One partner for connectivity, security, IT and everything onboard

UNITY combines everything your vessel needs, connectivity, cybersecurity, network management, cloud and IoT, into a single integrated platform managed by one team.


03

In-house operations, not outsourced, not automated away

Our TSC and SOC are OmniAccess people, analysts who handle your incidents work for us, not a third party. Engineers who install your hardware are trained and certified by us. That means direct accountability, consistent quality and institutional knowledge that doesn't disappear when a contract ends.


04

Carrier-agnostic, always selecting the best solution for your vessel

We're not tied to any single satellite operator, hardware vendor or technology stack. Our multi-orbit approach, Starlink, OneWeb, GEO VSAT, 4G/5G, means we always select the best solution for your vessel's needs, not for our commercial relationships. That independence is rare and genuinely valuable.


05

Present wherever you operate, from the Med to the most remote journeys

With offices in Palma de Mallorca and Fort Lauderdale, our own teleport infrastructure and field engineers across 15+ countries, OmniAccess has the physical presence to support your vessel wherever it takes you. Global coverage isn't a promise, it's infrastructure we've built and own.


HOW THE SOC WORKS

How we work with
your vessel

Every engagement starts with understanding your vessel, your crew and your guests, not fitting you to a fixed package. We take the time to get it right before we recommend anything.

01 - DISCOVER

We start by
understanding your operations.

Before recommending any solution, we take the time to understand your business, assets, operational challenges, and solutions requirements. We assess your current technology landscape, identify risks and opportunities, and align on your goals to create the right foundation for success. Every engagement starts with listening , not a product catalogue.

Operational assessment

Existing connectivity, network and IT systems assessed against your operational needs

Technology review

Evaluate existing connectivity, IT, OT, and digital systems.

 Compliance review

Flag state, IMO and insurer requirements mapped early to avoid surprises later

02 - DESIGN

We build the right solution for your needs.

Our experts design a tailored solution that aligns with your operational objectives. We combine connectivity, cyber security, cloud, and digital technologies into an architecture that supports your current and future requirements.

Solution architecture

Design a solution tailored to your operational environment.

Security planning

Build security, redundancy, and business continuity into the design.

Technology roadmap

Define a scalable path for future growth and innovation.

03 - DEPLOY

We implement with minimal disruption.

From installation and configuration to testing and commissioning, our professional services teams manage the deployment process end-to-end. We ensure a smooth transition while maintaining business continuity.

Installation & commissioning

IDeploy and connect systems across your assets and locations.

Testing & validation

Verify performance, security, and operational readiness.

User training

Equip teams with the skills and knowledge to maximise value.

04 - MANAGE

We keep your operations running smoothly.

Our managed services teams provide continuous monitoring, maintenance, and support to maximise performance and availability. With global coverage and 24/7 expertise, we help reduce operational risk and complexity.

24/7 monitoring & support

 

Cybersecurity management

Protect networks, systems, and data against evolving threats.

Preventative maintenance

Maintain, optimise, and support your technology investments.

05 - EVOLVE

We help you unlock new possibilities.

 Technology and operational needs change over time. We continuously review performance, identify optimisation opportunities, and introduce new capabilities that support your digital transformation journey.

Performance optimisation

Identify opportunities to improve efficiency and outcomes.

Technology enhancement

Introduce new capabilities aligned with your business goals.

Continuous improvement

Support your digital transformation journey with expert guidance.

OUR MISSION

We use passion, innovation and dedication to bring guests, crews and vessels together, delivering possibilities, anywhere.

We exist to make premium maritime digital experiences possible, for the owners who demand excellence, the crews who deliver it, and the guests who remember it.

"Having a partner that understands both technology and maritime operations makes a real difference. OmniAccess has become an extension of our team."

Operations Director
International Cruise Operator

Simplicity by design

We believe technology should disappear into the background, making life onboard easier, not more complicated. Every solution we build is designed to be powerful under the hood and effortless to experience.

Constant innovation

From the founding team in Palma to our global engineering teams today, we've always pushed the boundaries of what maritime digital solutions can be. We invest in new technologies and new thinking because our customers deserve what's next.

Guest and crew at the centre

Our customers' guests and crews are the reason we do what we do. When a charter guest enjoys seamless streaming mid-Atlantic or a crew member makes a video call home from a remote anchorage, that's what success looks like to us.

Reliability without compromise

When a superyacht owner or expedition leader depends on our technology, reliability isn't optional, it's the only standard that matters. We design, build and manage infrastructure to be dependable, not just adequate.

Trust & accountability

We say what we'll do and do what we say. When something goes wrong, and in our industry, sometimes it does, we own it, fix it and tell you the truth about what happened. That honesty is the foundation of every long-term relationship we have.

Dedication to our people

From our founding team in Mallorca to our field engineers and TSC analysts around the world, our people are what make OmniAccess exceptional. We invest in them, trust them, and care about their wellbeing as much as we care about the vessels they support.

INDUSTRIES WE SERVE

Superyacht

Designed for owners, guests and crew who expect technology to perform without compromise. From seamless connectivity and cyber security to fully managed IT and digital services, we create exceptional onboard environments backed by expert support worldwide.

ConnectivityCloud & ITNetworkIIoT & applicationsCybersecurityUNITY platform
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Luxury cruise

Network degradation is detected in seconds. Traffic automatically reroutes across the optimal path, whether satellite, 4G/5G or terrestrial, without requiring intervention from onboard teams or IT personnel.

ConnectivityCloud & ITNetworkIIoT & applicationsCybersecurityUNITY platform
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Research vessels & USV's

Enabling scientific teams to collaborate, communicate and access critical data from anywhere in the world. Our integrated digital solutions provide the connectivity, visibility and resilience required to support complex research missions at sea.

 

 

ConnectivityCloud & ITNetworkIIoT & applicationsCybersecurityUNITY platform
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OUR PEOPLE

250+ specialists.

One shared mission.

OmniAccess’s strength is its people. Across our TSC, SOC, field engineering and customer success teams, we employ 250 specialists who bring deep maritime expertise and genuine dedication to the vessels and crews we serve. 

Backed by the global Marlink Group, we are part of a worldwide team delivering connectivity, cybersecurity, cloud and digital solutions across maritime and remote operations. While our maritime heritage remains at the heart of what we do, our customers benefit from the scale, expertise and innovation of a global organisation.

250+

Specialists worldwide

20+

Countries with active teams

20+

Languages spoken globally

Maritime expertise

Decades of experience supporting superyachts, cruise operators, commercial vessels and research fleets have given us a deep understanding of the operational realities at sea and the technology required to support them.

Technical excellence

From connectivity and cybersecurity to cloud, IT and network management, our teams combine specialist knowledge with a commitment to delivering reliable, secure and high-performing digital solutions.

Part of the Marlink Group

As part of the global Marlink Group, OmniAccess combines dedicated maritime expertise with the scale, resources and innovation of a worldwide technology organisation supporting customers across every ocean and region.

Build your career at OmniAccess

Here, we don't just offer jobs; we provide opportunities to embark on a dynamic journey within the maritime industry. Join us as we navigate the seas of innovation, collaboration, and excellence, shaping the future of maritime technology together.

Explore careers

Open roles

A selection of current opportunities

Field Service Engineer

Genoa, Italy

Senior Key Account Manager

Rome, Genoa, Naples, Venice, Italy

Administration & Controlling

Rome, Italy

Technical Sales Support

Hamburg, Germany

Explore careers
THE ORGANISATION BEHIND OMNIACCESS

The Marlink Group:
United Forces for Greater Strength

In 2022, Providence Equity Partners acquired a majority stake in the Marlink Group. The Marlink Group comprises Marlink as the parent company, with OmniAccess and Telemar TNL as specialists in their respective industries. 

Marlink

Marlink is the world's leading provider of smart network solutions and digital services for businesses in remote environments, connecting ships, energy installations, enterprises and humanitarian organisations through satellite and hybrid network infrastructure backed by NOC, SOC and managed IT services.

www.marlink.com

Telemar TNL

Telemar offers full-service maintenance in equipping, digitising, and optimising remote business operations for shipping customers, utilising state-of-the-art bridge electronics, onboard and SMART maintenance services, and advanced network solutions.

www.telemargroup.com

GET IN TOUCH

Talk to our team.

Whether you're evaluating solutions, planning a fleet upgrade or dealing with an urgent connectivity challenge, our team is ready to help.

Specialists covering superyacht, luxury cruise, research vessel and USV covering remote operations.

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