SERVICES

Supporting and empowering our clients with the right tools

Cybersecurity & Threat Intelligence

How much do you value your privacy?

The maritime industry is no stranger to the growing challenges of cybersecurity. As vessels become increasingly connected, it is becoming easier for hackers to breach your defenses, compromise your navigation systems or steal your guests’ sensitive data. At OmniAccess we already protect more than 500 vessels from internal and external cyber threats. Find out how we can protect your onboard communications.

Is Your Yacht Cyber-Safe?

Take our 5-minute Superyacht Cyber Test now to find out!

Your maritime communications and cybersecurity platform tailored for your superyacht

UNITY stands as the ultimate solution, empowering captains and crew to navigate onboard communications challenges.

IPTV Solutions

Plexus TV is an IPTV solution specifically designed for VSAT allowing you to watch your TV anywhere.

Plexus VOD service enables efficient and reliable online media streaming over Broadbeam VSAT

Onboard Network Solutions

Let us take care of IT

We provide you with the highest maintenance standards to ensure effortless operations continuity and performance. By utilising our bespoke monitoring tools, our 24/7 Network as a Service team has the skills and certification knowledge to support the manufacturers (Fortinet, Cisco, Aruba, etc).

Moreover, the analysis of statistical data provided through our NaaS monitoring tools allows us to conduct timely preventative maintenance, quickly alerting us to required modernisations. Additionaly, we can further expand this service to include hardware, software and advanced continuous monitoring tools.

NOC

Network Operations Centre with 24/7/365 Support

At the heart of OmniAccess operations you will find our NOC. An experienced team is there to provide you with the best support, addressing all enquiries as well as resolving any requests that you may encounter within specified timeframes (SLA´s). Our NOC and Head Office are both located on the sunny island of Mallorca, a maritime hub at the heart of the Mediterranean.

A fully certified team, along with its subject matter expert engineers, are here to proactively monitor and detect any connectivity anomalies that may arise. By utilising the latest in-house tools we are able to diagnose and rectify issues remotely, regardless of your location, guaranteeing clients receive our “best-in-industry” worldwide support.

Our NOC provides a two tier system that allow us to: 

  • Quickly classify and categorise request. 
  • Assign each case to the appropriate support level. 
  • Provide effective and timely resolution.

Wide range of certificates

Customer Support Portal monitoring your day to day VSAT communications

Customer Support Portal The easiest way to monitor all your day to day VSAT communications, our Customer Support Portal is one of the most powerful operation management tools available on the market. The new CSP service is included free of charge with any OmniAccess Broadbeam VSAT plan.

CSP can also be purchased via the AppStore.

Purpose design support portal application

Easiest way to monitor real-time and historical VSAT communications

Transparency - Visibility of your VSAT link and the entire Broadbeam network to monitor performance and SLA’s

Choose your IP feature, go out to the intern a UK, US or Spanish IP address

Unify all your communications under one umbrella with NextGen iO

Mobile Data Connectivity augments your VSAT experience by offering the best Internet service based on location, application and available connectivity. With Unity you can manage all your communications, integrating your VSAT Broadbeam connection with both local WiFi networks (Portmax/WiMax) and all your 3G/4G/5G connections.

Single contract associated to multiple SIM cards

Management portal

Integration with your existing systems

24/7 NOC support

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