Contact Us

Head office:
+34 971 22 19 79

Support 24/7:
Spain:  +34 971 01 63 33
UK:      +44 203 769 7483
US:       +1 954 239 58 45

OmniAccess S.L.

Parque Tecnológico ParcBit
Calle Blaise Pascal s/n
Edificio W, 2ª planta
07121, Palma de Mallorca
Baleares, Spain


Work with us

"Strength lies in diversity"

At OmniAccess we sure are a diverse bunch, with varying nationalities, skills and interests. With us you will find everything from university lecturers, professors with expertise in varying fields of communication, engineers with backgrounds in shipbuilding, an ultra marathon runner, certified yachtmasters, an accountant that heads the local astronomy club, recently return to work mums, several doctorates, and even a former rally driver that raced alongside the likes of Carlos Sainz.

Working at OmniAccess means doing what you love, whether that be maritime or satellite communications, system development, client assistance, or traveling to exotic locations to work on unique projects or luxurious megayachts.


Internships

...aka. our new entry-level position"

You will not be competing against Owen Wilson or Vince Vaughn for a full time spot here, nor fetching coffees, changing ink cartridges, dusting tables .. The truth is we don't really care if your mama thinks you got unbelievably skills, but what we do care that you are interested in what we do, show some initiative, and willing to listen and learn.

This is not a part-time temp job disguised as an internship, we really are looking to grow individuals into various entry-level positions.

OmniAccess is expanding at a rate of knots (pardon the nautical pun), and we are on the look out for new interns that have this flare for maritime communications. If this is you, then congratulations, you are now a step closer!

 


Available Jobs

"Grow with us"

 
 

Account Manager

Position: Account Manager

Location: Palma de Mallorca

Tasks:

The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the AM will should build relationships with clients to encourage new and repeat business opportunities in our current yachting market and find diversify sales in the recently explored river cruise and passenger vessel niche markets.The main responsibilities of this function include:

  •       Meeting sales objectives with new and existing accounts
  •        Planning and managing personal business portfolio/territory/business according to an agreed market development strategy
  •        Responsibility for all client communications, conflict resolution, and compliance on client deliverables and revenue
  •        Recording of commercial activity in the appropriate management system
  •        Responding to and following up sales enquiries using appropriate methods.
  •        Working closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
  •        Providing two-way communication between the client and team, to provide strong team representation and set proper client expectations.

Profile:

  •  Excellent command of English (written & verbal)
  •  Strong communication skills with a client-focused attitude
  •  Proven Account Management skills required in order to create, maintain and enhance customer relationships (minimum 3 years’ experience)
  •  Undergraduate degree / HND equivalent
  •  Commercial experience in IT / Telco related market
  •  Ability to negotiate and liaise with prospects and customers.
  •  Technical competence; sufficiently intelligent to grasp the fairly complex & broad scope of the technology we manage. Although not an absolute pre-requisite, we would prefer candidates with an academic background in a relevant subject (Telecommunications Engineering,  Satellite engineering, IT/Networking or computers/programming).
  •  Motivated, goal oriented, persistent and a skilled negotiator
  •  Resident or citizen of a EU country, able to start immediate employment by OmniAccess in Spain without requiring any visa or work-permit
  •  Available within 2 months
  •  Willing to travel

 

 

 

 

 

Field Engineer

Position: Field Engineer

Location: Palma de Mallorca

Tasks:

As part of our international team of installers, you will need to travel to install and commission onboard IT networks and VSAT systems. Although around 85% of the installation jobs are in Europe, you are required to travel all over the world if needed.

  • Installation of marine stabilized parabolic antennas like SeaTel, Orbit, Intellian, KNS, etc.
  • Trouble shooting and repair of the antenna components
  • Cable runs and patch work
  • Physical installation of network components like modems, routers and switches
  • Basic configuration and troubleshooting of the network components
  • Document the installation with a report, network diagrams and photos
  • Installation and maintenance of teleport infrastructure

 Profile:

  • Good command of English (written & verbal)
  • Good communication skills with a client-focused attitude
  • Ability for logical thinking and systematic trouble-shooting
  • We would prefer candidates with a strong background in a relevant subject (Electrical Engineering, Telecommunications Engineering, Satellite engineering, IT/Networking or computers/programming).
  • The ideal candidate would have experience in one or more of the following fields:
    • Practical “hands on” knowledge of IT networking concepts & fundamentals (routing, switching, wireless networking) at least at the level comparable to the Cisco CCNA certification. Familiarity with more advance subjects like VoIP & security would be a pro.
    • Experience with operating and/or installing iDirect satellite networks (or comparable technologies)
    • Experience with installing and/or operating stabilized satellite antenna systems (such as Seatel, Orbit, KNS, Intellian)
    • General RF knowledge (radio communication links, RF engineering, antennas, link-budgets, microwaves etc.)
    • Experience with the major Microsoft OS’s and applications (Exchange etc.)
    • Experience with Linux operating system
    • Affinity with the maritime aspects would be a pro
  • Resident or citizen of a EU country, able to start immediate employment by OmniAccess in Spain without requiring any visa or work-permit
  • Holding any iDirect/SeaTel/Orbit/Intellian/KNS training certificate would be a plus
  • Willing to work outside normal hours and willing to travel
  • Willing to relocate to Palma de Mallorca
  • Willing to participate in internal and external training courses

 

NOC Support Engineer

Position: NOC Support Engineer

Location: Palma de Mallorca

Tasks:

As part of our international team of support engineers, you will be responsible for handling Tier-1 support calls coming from our customers, which can be located anywhere in the world. Our engineers are expected to solve issues that may include: Specific satellite-related problems

  • Stabilized antenna issues
  • Generic RF issues (cabling, interference etc.) right down to VoIP & networking problem
  • Onboard application issues

From our main Teleport site in Palma de Mallorca, you will have access to an extensive IT & monitoring infrastructure, including advanced Remote Access & reporting systems as well as analysis tools. The team will work in shifts according to an around the clock roster. All calls are processed in a ticketing system.

The objective of our support-mission is that 80% of the incoming calls should be able to be resolved by the support engineers on duty. In case of very specific & complex problems, a case may be escalated to one of our Tier-2 specialists.

  

Profile

  •  We would prefer candidates with a strong academic background in a relevant subject (Telecommunications Engineering, Satellite engineering, IT/Networking or computers/programming).
  •  Excellent command of English (written & verbal)
  •  Strong communication skills with a client-focused attitude
  •  Ability for logical thinking and systematic trouble-shooting
  •  The ideal candidate would have experience in one or more of the following fields:
  • Practical “hands on” knowledge of IT networking concepts & fundamentals (routing,  switching, wireless networking) at least at the level comparable to the Cisco CCNA certification. Familiarity with more advance subjects like VoIP & security would be a pro.
  • Experience with operating and/or installing iDirect satellite networks (or comparable technologies)
  • Experience with installing and/or operating stabilized satellite antenna systems (such as Seatel, Orbit, KNS, Intellian)
  • General RF knowledge (radio communication links,  RF engineering, antennas, linkbudgets, microwaves, etc.)
  • Experience with the major Microsoft OS’s and applications (Exchange etc.)
  • Experience with Linux operating system
  • Affinity with the maritime aspects would be a pro
  • Willing to participate in internal and external training courses (Cisco CCxx, iDirect, Seatel…)

 

 

Developer

Position: Guru - Developer

Location: Palma de Mallorca

Tasks:

We are looking for a developer with strong background on networking, IT systems, and computer programming to join our product development team. The team is responsible to build new products, improve the existing ones, and keep an eye to innovative solutions in the market.

    • Specification and development of the products
    • Testing and validation of the products
    • Product innovation

     

Required skills

  • Technology passionate 
  • Networking and IT systems background
  • At least one computer programming language (guru level)
  • At least two years previous experience in similar positions
  • Self-driven problem solver
  • Capacity and willingness to learn new technologies
  • Capacity to work within an awesome team

 

Additional skills

  • English written and spoken
  • Satellite networks background
  • Network management systems
  • Agile methodologies
  • Mobile apps and AV systems
  • Service-based distributed systems
  • Coffee-lover and open-minded
 

More coming soon...